iDEAL/Bancontact known issue

Currently there are issues with completing iDEAL/Bancontact payments. Our team is making sure all problems will be fixed. For now only BTC (Bitcoin) or crypto payments are possible. We expect iDEAL and Bancontact to be available by the end of this week. We are sorry for the inconvenience, we're definitely not happy with this situation.

Trials no longer instantly activated

Trials are not activated instantly. We activate these manually within 48 hours. We do not activate trials in weekends. Paid packages are activated instantly.

Note: most service trials are automatically terminated 06:00 AM CEST.

Not able to pay? Fill in your account details.

If you are unable to pay, make sure that your profile information is completed. You can fill all details on this page. If this is not completed, the payment module might not work.

Encounter issues with the billing portal?

Please open a ticket with detailed report of your issue if you encounter any trouble with our system. 

VERY IMPORTANT: Use a correct emailaddress

In order to correctly receive your order details it is important that you enter a correct & working emailaddress.