My payment keeps failing

First of all make sure you fill in all your account details on this page.

This is not a uncommon case, however not within our reach. What you can try:

  1. Try the first option (non 3D secured payment) [1]
  2. Try 3D-Secure payment (last option) [2]
  3. Try a different card with options [1] and [2]
  4. If it does not work, you can pay with Bitcoin, iDeal or SafetyPay (Bancontact). To use Bitcoin, you have to buy Bitcoin, send it to a wallet app like BitPay, then with BitPay you can just scan the QR code to make the Bitcoin payment. We have a short howto available.


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